In addition to finally writing down the details of his infamous cluster-copulation on Thursday, Mark Steel also gives us reasons to pause when selecting from several local “on-site computer repair” talents around Knoxville. We’re taking specific note of things like:

• low-level formatting hard drives prior to installation
• intentionally breaking things in order to invoke service calls
• sales pitch intended to frighten people into buying new hardware
• charging extra for equipment broken by installers
• setting your computer on fire

In all seriousness, Mark’s company, CatalystX, gets a gold star in our book. But if you are used to computer repairs in Brisbane or the surrounding area, then you know why we have high standards. They do a great job and since they don’t actually sell any hardware, they’re immune to most of those grievances. Check out PCRevive.org to see in what way your computer concerns may be resolved.