Properly Toasting a Customer’s Computer 101

April 9th, 2006 at 3:31 pm by Mark
Tags: , , ,

     I’m one of those guys who’s spent the majority of his life tearing things apart and putting them back together.  Mechanical, electrical, electronic, whatever — been there, done that.  I have a keen respect for all things well-engineered. 
     As far as computers are concerned, I’ve worked on them for so many years, I’ve forgotten more than most techs will ever know.  A lot of people think I charge too much, but I’ve got a reputation for being the Indiana Jones of hardware and software issues.  For anything more that simple grunt work, I’m the go-to guy.  It’s been that way for twenty years and counting.
     That’s why what happened on Wednesday was so bizarre.

     I’ve never screwed up a customer’s computer, which is a real feat.  However, back in ’97, I managed to completely trash a friend of mine’s machine during a BIOS upgrade — and quickly replaced with with a much newer model, much to his satisfaction.
     The other day, I visiited a customer who wanted a bit of training.  All was good, and we were going through all the steps, when the dreaded “Unable to read from Drive C:” popped up over and over.  The hard drive was failing miserably.  I quickly pulled it, and attempted to copy its contents to my notebook using a IDE-to-USB cable, but no dice.  It wasn’t gonna read.
     Eventually, I gave up.  Told him I’d take it, pop another 20GB drive in it and he’d be good to go.
     “Well, clean it out, while you’re in there,” he asked.  The warehouse-style building it’s in has nearly forty years of accumulated dust, and the four inches worth at the bottom of the case was definitely cause for concern.
     “No problem!” I told him.  “I’ll have it back to you in the morning!”

     It was an old machine I’d built back at the end of ’97.  Pentium-II 333, 128 Megs of RAM, 8GB hard drive, 8MB AGP card, and a 128MB Wavetable Sound Card — all the bells and whistles for its time.  But back four years ago, while I was out of the country, some local weiner decided to feed him a line of crap about needing a bigger hard drive (he was only using about 4GB), so he replaced it with a 20GB Fujitsu 3024.
     Now, this local weiner has been a thorn in my side for a few years.  He’s had a habit of low-level formatting every IDE drive he’s ever gotten hands on because he’s a moron.  Every single customer of his has had their hard drives fail because he ends up erasing the bad cluster map when he does that.  Sooner or later, all Hell breaks loose, and the customers start losing data.  It’s purposefully done, so they’ll have to call him back and pay him a little more money.  An underhanded trick.
     And this was the case.  The customer finally ran his disk space up to about five gigs, and it started hitting bad clusters.  Due to issues with the embedded controller, eventually, the FAT table got ruined.

     The next morning, I procured the replacement 20GB drive.  Before installing it, I took the system outside and started blowing the ridiculous amount of dust from every nook and cranny in the machine.  The power supply, of course, was full of it.
     After it seemed sufficient and the air was running through the power supply cleanly, I took it back to the bench and plugged it in.  I turned the machine on.

     The drives spun up.  An acrid smell filled the room.  A tell-tale ribbon of black snaked its way to the ceiling.  There was a pop.  Then there was a hiss.  And then black cloud, which began growing exponentially.
     I sure hell wasn’t going to reach back there and pull the power cord, so I grabbed the case and middle and jerked it away from the wall.  Apparently, that swift motion gave the smoldering power supply just enough oxygen to ignite into flames.

     I’m standing there holding a burning machine, four inches of flame coming out the back, and noxious, black fumes filling the room.  Molten plastic began to drip down into the case, which was quickly become too hot to handle.
    System in hand, I ran downstairs, and outside, and threw the machine onto the balcony.  I’d left my insulated coffee cup just inside the door (as I have a habit of leaving it odd places), and fortunately, it was half full.  I turned the machine front-side up and splashed the cofee over the conflagration.
     It hissed, and the flames abated.  Clouds of grey smoke and steam began to erupt as the smolder cooled and the liquid turned to gas.

     I called the customer, and explained that I’d set his computer on fire.  Instead of getting the tirade of insults I expected, he laughed at me.  “Don’t worry, I haven’t missed it yet.  Just don’t burn your place down, and I’ll get it when I get it!”
     It’s not often you get customers like that.

     “What the Hell just happened?” I kept asking myself.  I’ve done the same thing no less than five hundred times over the years.  Why did it catch on fire?
     Eventually, the reason became evident.  Upon performing a forensic disection of said power supply, I found what looked very much like a burned, wadded-up cotton rag.
     The four inches of dust in the bottom of the machine was a clue.  When I’d taken the machine outside to blow out the dust, it was a terribly humid day.  The compressed air had moved what was directly between the grill and fan at the rear, but pushed the rest of the dust tighter down against the components inside.  The humidity outside wasn’t much of factor at the time, but when I stopped blowing it out and took it inside, the cooler air may have helped to condense moisture and solidify the blanket of dust.  This blanket —- consisting mostly of carpet fibers, blown insulation (it’s an old building) and cigarette smoke — being highly compressed, became quite combustible and burst into flame.
     The flame, in turn, began to burn the plastic components inside, causing the black, noxious smoke, and my subsequent flight to the balcony.

     And there we have it.  The customer gets an upgrade, of course, and I get to find an elderly Dell GX200 a good home, since it’s three times the speed of the burned-and-coffee’d system.

     I’ll deliver it to him in the morning, and we’ll get back to the job that started all of this: the training.

     Some days, you just can’t win.

9/11 Revisionists vs. Right-Minded Individuals in 2006 BlogWar

March 1st, 2006 at 4:42 pm by Mark
Tags: , , , , , , , ,

     Blogitude and Instapinch are stirring up a hornet’s nest of “tinfoil hats,” “asshats” and “moonbats.”

     Their target is the retarded weiner who wrote the 9/11 Revisionist Blog at Humint Events Online, although, now a few more idiots have entered the fray.  Pretty much, I don’t find 9/11 Conspiracy Theorists humourous in the least, so I’m happy to lend my size ten-and-a-half to any butt that needs kicking.

     When it all went down, I was in an armpit of a foreign country getting nothing but torrents of hatred and saliva directed at me by asinine Socialists in their wannabe-first-world country.  I couldn’t so much as try to get a pack of smokes without hearing crap about how I, as an American, “got what you deserved!”  Getting spit on really doesn’t do it for me.

     You put up with a bit of that, one of two things is going to happen.  In the first instance, maybe you’ll get a thicker skin and learn to ignore the morons.  In the second, you’re gonna wanna hit people.  Hit them really hard.  Then hit them again.  And maybe a few more times, for good measure.  Ask their friends if they want any.  Then stomp them.  Berate them the entire time.  Then spit on them.

     I swear, I get in more trouble trying to buy cigarettes than anyone I’ve ever known.

responsive_wp_468x60

“Scarred for Life” Gets a Whole New Meaning

March 1st, 2006 at 10:36 am by Sam
Tags: , , , ,

The National Institute of Mental Health issued a press release on Monday (Feb 27th) about a study led by Eric Nestler, M.D., of The University of Texas Southwestern Medical Center. “Sustained hippocampal chromatin regulation in a mouse model of depression and antidepressant action” (Tsankova NM, Berton O, Renthal W, Kumar A, Neve R, Nestler EJ), shows that chronic stress and depression can cause a “molecular scar” in the brains of lab mice.

“According to Pure Science Lab CBD the molecular scar induced by chronic stress in the hippocampus, and perhaps elsewhere in the brain, can’t be easily reversed,” said Nestler. “To really cure depression, we probably need to find new treatments that can remove the silencer molecules.”

While not only showing promise for future treatments of depression, it may also give some hints about about genetic predisposition to depression and antisocial behavior.

Instapinch Lambasts an Asshat

February 28th, 2006 at 8:58 am by Sam
Tags: , , , , , , ,

Better late than never, I ran across a blog entry from February 3rd that was just too good to pass up: “The BEST Tinfoil Hat Post Ever!

In the article, Instapinch links to, and properly lambasts, some asshat from the Midwest (known only as Spooked) who, for reasons neither known nor understandable, adamantly clings to the idea that the World Trade Centers were destroyed by controlled demolition and were never hit by airplanes. Truly, Spooked deserves the Dummkopfen of the Month award for February 2006; but after reading a few more entries, such as how the Pentagon was never hit by a plane either, this may well spill over into June.

Furthermore, this asshat, Spooked, has the gall to sit from his safe little Midwest vantage point and tell the thousands of us who were driving on I-395 and the GW (I was on the way to Crystal City from downtown, mind you) that we are, in fact, mistaken. Apparently we’re all fools, the thousands of us. I mean, we should have just closed our eyes and waited for this Midwest Super Genius to tell us what happened! It must have been the Great GW’s mind control that made us see “a plane” go down at the Pentagon. The flames and soot certainly must have been “controlled demolition.” Doesn’t that make so much more sense?

I feel that people like Spooked are dangerous, and need to be put away. I’m not even going to link to the asshat — I feel I’m already giving him enough fuel by expressing my displeasure, so check out Instapinch for the skinny.

Good job, Pinch. Keep ripping him a new one!

responsive_wp_468x60

What’s Next for Golden Palace — Terrorism?

February 26th, 2006 at 11:16 pm by Sam
Tags: , , ,

20060227 - Golden Palace infiltrates Winter Olympics Closing Ceremonies - Courtesy Unknown (submitted via web)

It was strange and amusing when online casino, Golden Palace, started purchasing oddball artifacts — such as the Grilled Cheese with the image of the Virgin Mary, a Doritos chip in the shape of the Pope’s Hat and the so-called Holy Pierogi — to make a name for itself. The next round of advertising raised quite a few eyebrows: purchasing ad-space on peoples’ bodies and having people legally change their names to “goldenpalace.com.”

The excrement really hit the fan in April 2005 when they paid $15,100 to a Connecticut woman in exchange for her naming her baby, “goldenpalace.com.” In addition to proving that the mother was insanely cruel and idiotic, this kind of shock-value advertising also went to prove what a bunch of soulless bastards Richard Rowe and company really were, making people deciding to try other more rightful options to gamble online, and sites like cozino.com/games/ being visited more often now.

Last year, they sponsored streaking and mayhem at public events, an embarrassment that even the Winter Olympics in Torino were not spared. Sponsored by Golden palace, an English streaker, Mark Roberts, interrupted the Bronze Medal curling competition on Friday the 24th. Even tonight, during the closing ceremonies, organizing committee chairman Valentino Castellani was interrupted by one of their punks who decided to grab a microphone. Mr. Castellani continued gracefully, ignoring him almost completely.

It’s very clear that Richard Rowe can’t run a respectable company, and their continued shock-value advertising keeps going unchecked. Their antics are not only disruptive, they’re illegal. Yet, they continue to be allowed to operate in this manner.

So what’s next for Dick & Co.? It’s obvious that they have absolutely no qualims about screwing up the lives of innocent children or down-on-thier luck mothers, or with sponsoring repeated public nudity and completely disrupting international events.

It wouldn’t surprise me one bit for them to start sending t-shirts to suicide bombers.